Please make sure to check your junk/spam folder as sometimes the confirmation email turns up there. If you still can't find them, then the email address you entered may had a mistake. Don't worry as this is easily fixed, you will need to get in touch with our Customer Service Team and they will be able to find your booking.
Booking my tickets
- Can groups get special pricing with Eurostar?
- Can I book a seat with Eurostar?
- Can I book bus tickets on the Eurostar website?
- Can I book ferry tickets on the Eurostar website?
- Can I book my tickets by phone with Eurostar?
- Can I buy a ticket once on a Eurostar train?
- Can I purchase a ticket for someone else through Eurostar?
- Can I register to book on the Eurostar website?
- Do I need a booking confirmation to travel with Eurostar?
- Do I need to print my Eurostar tickets?
- Do seniors get discounts or special fares with Eurostar?
- How can I change the language on the Eurostar website?
- How can I find the best prices with Eurostar?
- How do e-tickets work with Eurostar?
- How do I book a train ticket with Eurostar?
- How do I change my personal details with Eurostar?
- How many passengers can I book for at once with Eurostar?
- How will I receive my tickets from Eurostar?
- Is my personal information safe with Eurostar?
- Should I book my Eurostar tickets separately?
- Should I wait and book my Eurostar tickets together?
- What are the advantages of booking flexible tickets with Eurostar?
- What happens if I lose my Eurostar tickets?
- What if I haven't received my Eurostar tickets after 24 hours?
- What should I do if I get the “no solution” screen on the Eurostar website?
What should I do if I haven't received my Eurostar tickets?
- What should I do if I've entered the wrong email address when booking with Eurostar?
- What travel insurance does Eurostar offer and how do I file a claim?
- When do cheap tickets become available for Eurostar?
- Where is my booking confirmation email from Eurostar?
- Which trains can I book with Eurostar?
- Why should I use RailClick to book with Eurostar?
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