If you lose your ticket, you can contact us through the contact form, send us your contact details such as first, last name and email and we will provide your ticket again.
Booking my tickets
- Can I book a seat?
- What travel insurance do we offer and how do I make a claim?
- When do cheap tickets become available?
- How do e-tickets work?
- Can seniors get any discounts or special fares?
- How can I change the language on the website?
- Can we get a special price if we are a group?
- Is it worth to wait and book my tickets together?
- Can I book bus tickets using your website?
- Where is my booking confirmation email?
- What should I do if I haven’t received my tickets in more than 24 hours?
- How can I book a train ticket?
- Can I register to book on your website?
- What should I do if I get the “no solution” screen?
- How do I change my personal details?
- Can I book ferry tickets using your website?
- Which trains can I book?
- Is it worth to book my tickets separately?
- How will I receive my tickets?
- What happens if I lose my tickets?
- Can I book my tickets by phone?
- Why should I book with RailClick?
- Can I book my tickets once inside the train?
- Which are the advantages of booking flexible tickets?
- What happens if I haven’t received my tickets?
- Are my details safe?
- Do I need to print my tickets?
- How can I receive my tickets if I have entered the wrong email address?
- How many passengers can I book at once?
- How do I find the best prices?
- Is my booking confirmation required for travel?
- Can I buy a ticket for another person?